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Ordering Information

How to Order

On-Line - Visit us at www.ShopWCS.com for simple access to all the products we carry. We’re adding new items all the time, so check out the New Products category to see the latest additions to our product offering.

Telephone - Call our toll free line at 1-877-684-7262 to reach us directly.  After hours, leave your order (with your telephone number) and we’ll call you back if we have any questions. International customers please call 1-860-844-0101 or send us an email to place your order.

Fax - Our fax number is 1-860-413-9831.  Use the convenient Order Form and fax your order 24 hours a day.

Mail - Complete our Order Form and mail to us at:

WCS
1160 South Street
Suffield, CT 06078


Office Worker

Payment Terms

U.S. orders are shipped prepaid via Bank Check, Money Order or Major Credit Card. We gladly accept: American Express, Visa, MasterCard, Discover and PayPal. (We do not accept C.O.D. orders or Personal Checks.) Government purchase orders are gladly accepted.



For International orders we accept payment via PayPal for orders less than $500 or via a direct Bank Wire Transfer. There is a $45.00 surcharge added to each wire transfer order to cover the bank fees associated with the wire transfer. Products must be PAID IN FULL prior to shipment. All broker fees, duty & taxes are the responsibility of the customer.

Sales Tax

Please note that Sales Tax is collected where required by law. If tax is not collected, you may be liable for Sales or Use Tax if shipment is sent to a state or municipality with Sales or Use Tax remittance requirements. If you are a tax exempt organization with current documentation from your state, please provide a tax exemption certificate within two business days from the date of your order, and we will refund Sales Tax collected.

Pricing

We do all we can to hold our prices although we reserve the right to change prices without notice. If we receive your order and an item’s price has changed, we’ll contact you before items are shipped, to allow you to make the final decision on whether you want the item(s).

Our Guarantee!

We take our mission to “Provide Superior Customer Service by Delivering Quality Products, in a Timely Manner, at Competitive Prices” very seriously. We want you to be completely satisfied, so if for any reason the products do not perform or you are not happy with something, we want to know. We’ll do all we can to make it right!

Visa, Discover, MasterCard, American Express, & PayPal